Privacy Policy

We appreciate your visit to our website and thank you for your interest in our company.

For the purpose of the Data Protection Act 1998, the data controllers are registered as Southgate Auction Rooms which is the trading name for Southgate Auction Rooms Limited incorporated and registered in England and Wales with company number 02834830 whose registered office is at 6th Floor, 2 London Wall Place, London, EC2Y 5AU, with the principal premises at

Southgate Auction Rooms
55 High Street
Southgate
London N14 6LD

This privacy policy has been compiled to better serve those who are concerned with how their Personal Information is being used. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information. By using this Web site, you agree to be bound by the terms of this Privacy Policy. If you do not accept these terms, you are directed to discontinue accessing or otherwise using the Web site or any materials obtained from it.

What personal information do we collect from the people that visit our blog, website, register online or transact business in-house?

When registering online and bidding, you will be asked for your name, email address, mailing address, phone number or other details to help you with your experience and ensure that we can communicate with you in regard of your business transactions with us.

When do we collect information?

We collect information from you when you register on our site, place bids, subscribe to a newsletter, accept our website cookies or otherwise enter information on our site. We may also collect and retain information if we have received correspondence from you.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to better service you in responding to your customer service requests
  • To quickly process your transactions

How do we protect your information?

All information you provide to us is stored on our secure, dedicated server. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning and are fully PCI DSS compliant. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

We will monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Use of cookies by this website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

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Strictly necessary cookies

PHPSESSID
Cookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.

cookie_consent_level
Cookie generated by our cookie control plugin in order to control your cookie preference.

cookie_consent_user_accepted
Cookie generated by our cookie control plugin in order to control your cookie preference.

cookie_consent_user_consent_token
Cookie generated by our cookie control plugin in order to control your cookie preference.

Tracking cookies

_gid
Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personal Information.

Third-party links

We provide links to the sites and services of our partners, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

In the event of suspected data breach

We will take the following responsive action, should a data breach occur:

We will notify you via email, telephone or post, whichever is the quickest option, within one business day.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

Privacy and Electronic Communications Regulations 2003 (PECR)

The Privacy and Electronic Communications Regulations 2003 (PECR) sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process bids/consignments and to send information and updates pertaining to bids/consignments.
  • Send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with PECR and GDPR, we agree to the following:

  • Not use false or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters.
  • Honour opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at admin@southgateauctionrooms.com.

We will take all steps reasonably necessary and within our reasonable control to ensure that where we act as data controller that your data is treated securely and in accordance with this Privacy Policy.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

We are happy to provide you with details of the Personal Information which we process about you. We will require proof of identity from you prior to disclosing such information and will charge a small administration fee of £15 in relation to any such requests. Please direct any such request by post to the address below

Southgate Auction Rooms
55 High Street
Southgate
London N14 6LD

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